“Smooth with minor issues that were resolved quickly”, that’s how Dhruv Sharma, Manager in Logistics at Fossil India Pvt Ltd, describes the onboarding process. The flexibility and ease of implementation stood out, especially in aligning the platform with Fossil’s retail and distribution operations.
⚡ AI-Powered Logistics Automation
Electronic Proof of Delivery (ePOD) Software for Logistics & Supply Chain
Eliminate disputes, accelerate invoicing, and gain complete visibility over every last-mile delivery — with digital signatures, photos, timestamps, and real-time alerts.
Empowering 350+ Global Brands Across Industries
From problem to outcome - at a glance
The Problem
eShipz Solution
What You Gain
The Problem
Lost or forged paper records
No proof when a delivery is disputed.
eShipz Solution
Digital signature, photo & GPS captured at the door — immutable and timestamped.
What You Gain
Defensible proof for every delivery, resolved disputes in minutes.
The Problem
Delayed invoice settlements
Finance teams chase PODs for weeks.
eShipz Solution
POD confirmation auto-triggers invoice approval — zero manual follow-up.
What You Gain
3× faster billing cycles and healthier cash flow.
The Problem
No real-time visibility
You find out about delivery status hours too late.
eShipz Solution
Live dashboard syncs every delivery event the moment it happens.
What You Gain
Operations teams act in real time, not in hindsight.
The Problem
High false RTO rates
Agents mark orders undelivered with zero accountability.
eShipz Solution
GPS tracking and photo proof make every delivery attempt fully accountable.
What You Gain
Significant drop in false RTOs and reverse logistics costs.
The Problem
Unresolvable customer disputes
No evidence = costly refunds and lost trust.
eShipz Solution
Multi-layer proof (OTP, photo, GPS) that holds up in any dispute.
What You Gain
Up to 60% fewer dispute losses and stronger customer confidence.
The Problem
No carrier performance data
Audits and SLA reviews run on guesswork.
eShipz Solution
AI analytics turn every ePOD into structured carrier and agent performance data.
What You Gain
Data-driven reviews, better carrier negotiations, smarter routing.
How It Works
From dispatch to confirmed delivery in 4 steps
A streamlined flow that works on any device — no training required for your field agents.
1
Order synced to driver app
The moment an order is dispatched, it appears on your delivery agent's mobile app — with recipient details, address, and delivery instructions.
2
Capture proof at the door
Agent collects a digital signature or OTP, takes a delivery photo, and records the GPS location — all in one tap within the app.
3
Instant sync to your dashboard
ePOD data uploads in real time. Your ops team, finance team, and customers see delivery confirmation the moment it happens — no delay, no manual entry.
4
Auto-trigger billing & analytics
Confirmed delivery automatically initiates invoice approval and feeds your analytics engine — closing the loop from shipment to settlement without manual touchpoints.
AGENT APP WORKFLOW
Step completed
Order dispatched · 12:14 PM
↓
Step completed
Out for delivery · 1:02 PM
↓
In progress
Capturing ePOD at door · 2:31 PM
↓
Pending
Sync to dashboard & billing
Proof captured includes
Voices of Our Customers
The tracking portal is particularly helpful — it gives us a complete, real-time view of every shipment across partners. Since adopting eShipz, we’ve seen a noticeable reduction in manual work and improved operational clarity. The tracking portal is particularly helpful — it gives us a complete, real-time view of every shipment across partners. It’s been a smooth, value-driven experience.
eShipz has drastically improved our visibility and reduced our manual workload. The platform’s intuitive design and strong feature set made the transition seamless—and now, it’s an indispensable part of our logistics flow.
eShipz drastically reduced manual effort and saved us significant time with its automated pickup features. We’re also excited to utilize its tracking and analytics tools to further streamline logistics. There’s so much more to explore as we scale.
eShipz is possibly the only solution that we found that effectively solves the TMS needs (Transportation Management Solution). We would not hesitate to recommend eShipz to anyone with shipping needs. The product is simple and intuitive, and the guys who have built it know what they are solving for.
“Through this platform, we aim to enhance the capabilities of both MSMEs & large enterprises, enabling them to optimise their supply chain processes and gain a competitive edge in their respective industries. We are dedicated to supporting the growth and success of MSMEs, not only in India but also in enabling them to go global.”
Ready to eliminate paper POD and delivery disputes for good?
Join 500+ logistics brands already using eShipz ePOD to confirm every delivery, every time.
Everything you need to know about ePOD
What is Electronic Proof of Delivery (ePOD)?
Electronic Proof of Delivery (ePOD) is a digital system that replaces paper-based delivery confirmation. Using a mobile app, delivery agents capture a recipient’s digital signature, delivery photo, GPS location, and timestamp at the point of handover. This data is instantly synced to a central platform — giving logistics companies, 3PLs, and enterprises real-time, verifiable proof that every shipment was delivered correctly.
What proof can eShipz ePOD capture at the point of delivery?
eShipz ePOD supports multiple proof types: digital / biometric signature, OTP-based delivery confirmation, delivery photos (package condition, drop location), GPS coordinates and timestamp, barcode / QR code scan, and custom data fields defined by your operations team. All proof types can be configured based on delivery type and customer requirement.
Does ePOD work offline? What if the agent has no internet at delivery?
yes. The eShipz driver app supports full offline mode. Delivery agents can capture signatures, photos, and GPS data without an active internet connection. All captured data is stored locally on the device and automatically synced to the cloud the moment connectivity is restored — ensuring no delivery record is ever lost.
Can eShipz ePOD integrate with our existing TMS, WMS, or ERP system?
Absolutely. eShipz offers robust API and webhook-based integrations with leading TMS, WMS, ERP, and OMS platforms — including SAP, Oracle, Microsoft Dynamics, and custom-built systems. Our integration team typically completes a standard integration in 3–7 business days. We also offer pre-built connectors for popular platforms to speed up onboarding.
How does ePOD reduce Return-to-Origin (RTO) rates?
Paper-based systems allow delivery agents to mark shipments as “undelivered” without accountability. With eShipz ePOD, every delivery attempt is tracked with real-time GPS, photos, and timestamps. Agents cannot falsely report non-delivery without the data showing the truth. This visibility alone reduces false RTOs and improves first-attempt delivery rates — directly cutting reverse logistics costs.
Is eShipz ePOD suitable for 3PL companies and enterprise logistics operations?
Yes. eShipz ePOD is purpose-built for scale — handling thousands of deliveries per day across multiple carriers, geographies, and business units. It’s trusted by 3PL providers, last-mile delivery companies, FMCG distributors, retail chains, and enterprise logistics teams across India and Southeast Asia. Role-based dashboards, multi-client management, and white-label options are available for 3PL-specific needs.
How quickly can we go live with eShipz ePOD?
Most customers are live within 5–10 business days from sign-off. This includes onboarding, driver app configuration, integration setup, and a training session for your team. eShipz provides a dedicated implementation manager to ensure a smooth rollout – with zero disruption to your ongoing operations.