“Smooth with minor issues that were resolved quickly”, that’s how Dhruv Sharma, Manager in Logistics at Fossil India Pvt Ltd, describes the onboarding process. The flexibility and ease of implementation stood out, especially in aligning the platform with Fossil’s retail and distribution operations.
🧠 AI-Powered Logistics Intelligence
AI Logistics Control Tower & Shipping Dashboard
See every shipment, carrier, and delivery KPI in one unified view. Real-time visibility, smart alerts, and analytics that help you act — not just observe.
100% Shipment visibility
40% Faster Exception Resolution
Empowering 350+ Global Brands Across Industries
The Problem
Flying blind costs you more than you think
Without a Control Tower, operations teams react instead of act — here's what that actually costs.
No real-time shipment visibility
Teams find out about delays only after customers complain.
Siloed data, no unified view
Carrier portals, WMS, and OMS live in separate tabs — no single truth.
No carrier performance analytics
You can't hold carriers accountable without data to back it up.
Exceptions caught too late
Delays, NDRs, and RTOs pile up before anyone even notices.
Manual reporting eats hours
Ops teams build Excel reports instead of resolving actual problems.
No 3PL or multi-client view
Managing multiple accounts means juggling multiple disconnected systems.
Benefits
What you gain with eShipz Control Tower
From visibility to analytics - here's what changes the day you go live.
100% shipment visibility
Every order, every carrier, every status — in one live view. No more blind spots across your last mile.
Faster exception resolution
AI surfaces stuck, delayed, or at-risk shipments instantly — so your team acts in minutes, not hours.
Carrier performance analytics
Data-backed SLA tracking per carrier, zone, and route — built for smarter reviews and better contracts.
Hours saved on reporting
Automated daily and weekly reports replace manual Excel exports — your ops team focuses on outcomes.
Seamless integrations
Connects with 100+ carriers and your existing TMS, WMS, OMS, or ERP — live in under a week.
Built for 3PL scale
Multi-client dashboards, role-based access, and white-label options — scale without adding headcount.
Inside the Dashboard
Everything your logistics team needs, in one screen
Built from real operations data - here's what eShipz shows you the moment you log in.
Your entire shipment universe — at a glance
Every shipment metric is live and filterable by date range, carrier, shipment type, and user. No manual refresh, no export needed.
- Total shipments, boxes, returns, and exceptions in real time
- Filter by carrier, shipment type, date range, or user ID instantly
- Delivered vs in-transit vs booked-not-picked-up — all visible together
- Percentage change vs previous period shown on every metric
See exactly where every shipment stands
The tracking status funnel shows your shipment pipeline from info-received to delivered — with exceptions and returns broken out separately so nothing gets missed.
- Visual funnel: Info Received → Picked Up → In Transit → Out for Delivery → Delivered
- Exceptions and returns tracked independently with counts
- Shipment vs box volume chart over any date range
- Dual-line view: tracking number count vs box count over time
Hold every carrier accountable with data
The carriers vs. tracking status breakdown shows how each carrier performs by volume, exceptions, RTO rate, and delivery percentage — built for SLA reviews and contract negotiations.
- Per-carrier breakdown: Info Received, In Transit, Exceptions, Delivered, RTO, Cancelled
- Number and percentage view side by side for every status
- Instantly spot which carrier has the highest exception or RTO rate
- Total row for full-network performance at a glance
Know exactly where deliveries succeed — and where they don't
Filter any shipment status — delivered, in transit, exception, return — and instantly see order concentration by state across India.
- State-level heatmap for any tracking status — delivered, exception, RTO, return
- Hover over any state to see order count and status breakdown
- Filter by Info Received, Picked Up, In Transit, Out for Delivery, Delivered, Return, Exception
- Identify underperforming zones and route more efficiently
Voices of Our Customers
The tracking portal is particularly helpful — it gives us a complete, real-time view of every shipment across partners. Since adopting eShipz, we’ve seen a noticeable reduction in manual work and improved operational clarity. The tracking portal is particularly helpful — it gives us a complete, real-time view of every shipment across partners. It’s been a smooth, value-driven experience.
eShipz has drastically improved our visibility and reduced our manual workload. The platform’s intuitive design and strong feature set made the transition seamless—and now, it’s an indispensable part of our logistics flow.
eShipz drastically reduced manual effort and saved us significant time with its automated pickup features. We’re also excited to utilize its tracking and analytics tools to further streamline logistics. There’s so much more to explore as we scale.
eShipz is possibly the only solution that we found that effectively solves the TMS needs (Transportation Management Solution). We would not hesitate to recommend eShipz to anyone with shipping needs. The product is simple and intuitive, and the guys who have built it know what they are solving for.
“Through this platform, we aim to enhance the capabilities of both MSMEs & large enterprises, enabling them to optimise their supply chain processes and gain a competitive edge in their respective industries. We are dedicated to supporting the growth and success of MSMEs, not only in India but also in enabling them to go global.”
Ready to see your entire logistics operation in one place?
Join 500+ logistics brands already running smarter with eShipz Control Tower & Dashboard.
FAQ
What is a logistics Control Tower and how is it different from a tracking page?
A tracking page shows the status of a single shipment. A logistics Control Tower is a centralised intelligence layer that aggregates every shipment across all carriers, channels, and geographies — displaying live KPIs, exception alerts, carrier SLAs, and analytics. It’s designed for operations teams making decisions at scale, not for end-customers checking one order.
Which carriers and systems does eShipz connect with?
eShipz integrates with 500+ carriers across India and Southeast Asia — including Delhivery, XpressBees, Shadowfax, Ecom Express, BlueDart, DTDC, and many more. We also offer API and webhook integrations with TMS, WMS, OMS, and ERP platforms including SAP, Oracle, Microsoft Dynamics, and custom-built systems
What kind of analytics does the dashboard provide?
The eShipz dashboard provides carrier-level SLA performance, zone-wise delivery rates, NDR and RTO trends, exception volumes by category, on-time delivery benchmarks, COD reconciliation status, and shipment velocity over custom date ranges. Reports can be scheduled automatically or exported for BI tools.
How does the AI exception management work?
The AI engine continuously monitors all shipment events and flags anomalies — including shipments stuck in transit, repeated NDRs, predicted RTOs, and carrier SLA breaches. Each exception is surface with context (how long, which carrier, what zone) and suggested next actions, so your team can act immediately without digging through data.
Is the Control Tower suitable for 3PL companies managing multiple clients?
Yes. eShipz supports multi-client and multi-brand views with role-based access control. 3PLs can give each client their own dashboard view while maintaining a consolidated operations view internally. White-label options are available for 3PLs who want to present the dashboard under their own brand.
How quickly can we go live?
Most customers are fully live within 5–7 business days. This includes carrier integration, dashboard configuration, user access setup, and a team walkthrough. A dedicated implementation manager handles the setup end-to-end with zero disruption to your ongoing operations.
Can the dashboard be embedded in our existing operations tools
Yes. eShipz supports embedded dashboard views via iframe and widget APIs, enabling logistics teams to surface key metrics inside existing internal tools, Slack channels, or custom portals. Our embedded logistics dashboard is built for teams that want insight without switching applications.