What is TrackMile?
TrackMile from eShipz is a digital platform designed to bring every transporter, local, regional, and national, onto a unified technology layer. It allows businesses to track shipments, monitor deliveries, and receive real-time updates across all transporters, regardless of their operational scale or technological maturity.
Empowering local, regional, and unorganized transporters by giving them a unified technology platform that standardizes their operations. This platform enables them to work far with organized logistics providers while allowing shippers to access consistent, uniform visibility across any transporter they choose. By bridging data gaps and eliminating manual processes, we ensure both transporters and shippers benefit through smoother communication, centralized tracking, and reliable POD updates.
In essence, TrackMile transforms traditional offline operations into a digitally visible, seamless, and standardized logistics workflow, creating value for both transporters and shippers.
The Challenge of Managing Logistics Through Unorganized Local Transporters
In India, the logistics landscape is highly fragmented, with a mix of organized and unorganized players. While large national carriers operate with advanced technology and API-enabled tracking, a significant portion of shipments is handled by regional and local transporters who often operate offline. This diversity creates unique challenges for businesses looking to maintain end-to-end visibility and control over their supply chain.
For shippers, the need for a unified dashboard that consolidates updates from all transporters is critical. However, achieving this is not straightforward when part of the network lacks digital systems.
- Fragmented Visibility: Updates come in multiple formats, WhatsApp messages, Excel sheets, or phone calls, making it difficult to track shipments in real-time.
- Delayed Updates and Missed PODs: Without automated tracking, shippers often face delays in receiving proof of delivery or accurate shipment status.
- Operational Inefficiency: Manual reporting consumes time and resources, slowing down decision-making and workflow optimization.
- Inconsistent Customer Experience: Shippers cannot provide accurate delivery information to customers, affecting reliability and brand trust.
These challenges make it hard for businesses to integrate local and regional transporters into their logistics ecosystem while maintaining consistent service quality.
TrackMile by eShipz was developed specifically to address this gap. By empowering unorganized transporters with a simple, standardized digital platform, TrackMile ensures that all shipments, whether handled by national carriers or local transporters, are visible, trackable, and reliable. This not only streamlines communication and updates but also provides shippers with the confidence of having a unified, real-time logistics control tower.
How TrackMile Simplifies Shipment Tracking for Non-Tech Transporters
Managing shipments with local or regional transporters who lack digital systems can be challenging. TrackMile by eShipz bridges this gap by providing a user-friendly mobile and web platform that empowers non-tech transporters to update shipment information efficiently and accurately.
The platform enables transporters and coordinators to seamlessly handle key logistics activities:
- Tracking Number Updates: Quickly enter and manage shipment identifiers for easy tracking.
- Shipment Pickup Status: Mark parcels as picked up directly from the warehouse or first-mile location.
- In-Transit Updates: Track movement between hubs or transit points, providing timely updates to shippers.
- Out-for-Delivery Notifications: Indicate when shipments are ready for last-mile delivery.
- Delivery Completion with POD Uploads: Upload proof of delivery directly into the system, eliminating manual reporting.
Transport coordinators act as a central communication hub, replacing cumbersome WhatsApp chains and Excel sheets. Once updates are entered in TrackMile, they are automatically synchronized with the shipper’s dashboard, giving businesses real-time, unified visibility across all transporters, whether organized national carriers or smaller regional players.
By digitizing these processes, TrackMile ensures that even unorganized logistics partners can operate far with technology-enabled carriers, delivering reliable tracking, better operational efficiency, and improved customer satisfaction.
Complete Shipment Visibility Across Every Stage
TrackMile by eShipz ensures that shipments are monitored at every step, providing shippers with full transparency and operational efficiency. The platform standardizes logistics operations, enabling even local and regional transporters to perform at the level of national carriers. With TrackMile, transporters can update:
First Mile: Pickup and Initial Updates
The first mile involves capturing parcels at the shipper’s warehouse or origin hub. TrackMile allows transporters to:
- Update pickup status in real time
- Digitally capture parcel information without relying on manual logs or WhatsApp messages
- Ensure shippers have immediate visibility of all outbound shipments
This eliminates confusion and delays from manual reporting, setting the foundation for a smooth logistics workflow.
Mid Mile: Transit Tracking Across Hubs
The mid mile covers movement between hubs or across states. TrackMile enables transporters to:
- Log in-transit updates automatically
- Track parcels across multiple modes of transport, including buses, trains, or trucks
- Provide shippers with continuous visibility of every parcel’s location
By standardizing updates during transit, TrackMile ensures even unorganized transporters deliver consistent, reliable data throughout the journey.
Last Mile: Delivery and Proof of Delivery (POD)
The last mile focuses on final delivery to the recipient. TrackMile allows:
- Transporters or coordinators to update out-for-delivery notifications
- Upload POD images directly through the platform
- Reflect all updates automatically on the shipper’s centralized dashboard
This process ensures accurate delivery confirmation, minimizes disputes, and improves overall customer satisfaction.
By bridging the gap between organized and unorganized transporters, TrackMile ensures your business has end-to-end visibility and control, no matter which transporter you choose.
Bulk Updates and POD Integration
For transporters handling high-volume shipments, TrackMile simplifies operations by allowing bulk status updates. Instead of updating each parcel individually, transporters can record the status of multiple shipments at once, saving time and reducing repetitive tasks.
The platform also supports bulk POD uploads, enabling transporters to attach Proof of Delivery images for multiple consignments in a single action. This ensures that all shipment confirmations are captured accurately and are readily accessible for reconciliation.
By centralizing these updates, TrackMile provides instant visibility for shippers, eliminates manual reporting through WhatsApp or Excel, reduces errors, and maintains consistent data hygiene across every transporter. This streamlined approach ensures smoother communication, faster operations, and reliable logistics management.
Enabling Regional Excellence with TrackMile
Local and regional transporters often have strong networks in specific states or cities, allowing them to deliver faster and more cost-effectively than national carriers. TrackMile empowers these transporters by providing a digital platform to update their operations, eliminating the need for manual reporting through Excel sheets or WhatsApp messages.
The platform ensures uniformity and reliability across all shipments, standardizing processes so that even smaller transporters can operate at par with larger, organized carriers.
By using TrackMile, shippers gain full confidence in leveraging regional expertise without compromising visibility or control, ensuring efficient and transparent deliveries across every location.
Unified Control Tower for Shippers
With TrackMile, shippers gain a single-screen dashboard that consolidates updates from,
| Feature / Capability | Details / Benefits |
| Transporter Coverage | Consolidates updates from national carriers, regional transporters, and local unorganized transporters. |
| Real-Time Tracking | Provides visibility of all shipments across the network in real time. |
| Standardized Statuses & PODs | Ensures consistent updates and easy access to Proof of Delivery for reconciliation and accountability. |
| SLA Monitoring | Tracks stage-wise performance to maintain service-level agreements effectively |
| Data-Driven Insights | Enables informed decision-making for route planning, transporter selection, and operational improvements. |
| Transporter Flexibility | Shippers can choose transporters based on cost, speed, or reliability without compromising visibility or control |
Now, shippers can choose any transporter based on cost, speed, or reliability, without compromising visibility or operational efficiency.
Benefits of TrackMile for Shippers and Transporters
TrackMile by eShipz not only standardizes logistics operations but also delivers tangible benefits for both shippers and transporters. By bridging technology gaps, it ensures every parcel is accounted for and monitored throughout its journey. Key advantages include:
- Real-Time Shipment Tracking: Gain instant visibility for every parcel, reducing uncertainty and enhancing operational efficiency.
- Consistent Updates Across All Transporters: Whether dealing with national carriers or local and regional transporters, all updates are standardized and centralized.
- Reliable POD Management: Upload and access Proof of Delivery (POD) digitally, simplifying reconciliation, improving accountability, and minimizing disputes.
- Centralized Dashboards: Monitor all shipments from a single interface, eliminating fragmented reporting and manual data compilation.
- TrackMile supports milk-run delivery strategies by enabling drivers to complete multiple store drops in a single route with seamless digital updates, capturing delivery status, failed attempts, and returns instantly through the mobile app.
By consolidating these features, TrackMile empowers businesses to maintain control, reduce delays, and improve customer satisfaction, regardless of the transporter’s size or technological capability.
Bridging the Gap Between Offline and Digital
TrackMile by eShipz is not just a technology platform, it is a bridge that connects traditional logistics operations with modern digital visibility. By empowering local, regional, and unorganized transporters with a simple, intuitive interface, TrackMile ensures that every part of the supply chain works seamlessly together. TrackMile ensures:
- Shippers receive consistent, reliable, and complete visibility
- Transporters operate more efficiently and competitively
- Every shipment, regardless of size or mode, is tracked and monitored in real-time
From first mile pickups to last mile deliveries, TrackMile transforms offline, fragmented operations into a fully digital, transparent, and standardized logistics experience, benefiting every stakeholder in the network. This unified approach not only improves operational efficiency but also strengthens trust and accountability across the supply chain.
Ready to experience seamless, end-to-end shipment visibility? Reach out to eShipz today and bring your logistics operations into the digital era.