QA Lead

Experience: 5 Years
Location: Hebbal, Bangalore
Work Mode: Hybrid
Job Type: Full Time

Role Overview

We are seeking a proactive and customer-centric QA Lead with a minimum of 5 Years of relevant experience.

Key Responsibilities

• Lead QA activities across product releases and ensure overall product quality.
• Define test strategy, test plans, processes and quality standards.
• Lead functional, integration, regression and API testing activities.
• Collaborate closely with Product, Engineering and Customer Success teams to identify and resolve issues.
• Mentor QA team members and drive continuous improvement in testing processes and automation.

Requirements & Skills

• Minimum 5 years of experience in QA Lead
• Proven experience in handling B2B customers is preferred
• Excellent verbal and written communication skills
• Strong problem-solving and conflict-resolution abilities
• Good understanding of SaaS platforms, e-commerce, or logistics (preferred)
• Ability to manage multiple accounts and priorities simultaneously
• Comfortable working in a fast-paced startup environment

What We Offer

• Opportunity to work with a fast-growing SaaS product
• Exposure to logistics technology
• Collaborative and growth-oriented work culture
• Career growth opportunities within Customer Success and Operations