AI Redelivery Automation: Revive Your Deliveries

Harness the success behind every missed delivery with our redelivery management system. Leverage our AI capabilities to track shipments and ensure successful redeliveries every single time.

eShipz – The Trusted Logistics Courier Partner for 250+ Global Brands

Scalable • Reliable • Proven

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AI-Powered Redelivery Management: Enabling Triumphant Shipment Redeliveries

Frustrated with missed deliveries cutting through your profits? Turn the tables around with the eShipz logistics management platform. Our AI-powered software ensures seamless communication, while real-time redelivery insights help you bounce back faster and save on costly returns. From the moment something doesn’t go as planned to that triumphant delivery, redefine redeliveries every single time.

Recover Failed Deliveries

Stop missed deliveries from becoming lost orders with eShipz AI redelivery management software. Identify hiccups, reconnect with customers, and make the delivery happen.

Reschedule Missed Deliveries

Align redelivery date, time, and location, as per customers’ preferences, by allowing customers to reschedule or update redelivery details via emails, texts, or WhatsApp.

Validate Addresses

Ensure accuracy of addresses before dispatch. eShipz validates and autocorrects addresses to ensure your redeliveries don’t go beyond the second attempt.

Curb RTO Costs

Protect your profit margins with eShipz’s logistics redelivery automation software. Reduce RTOs by managing redeliveries, curbing wasted trips, and ensuring more successfully delivered shipments.

Unlock Insights

Gain valuable insights into what went wrong, which couriers excel, and how your customers respond — allowing you to fine-tune your logistics game for success!

Stay Ahead of Disruptions

Don't let customer unavailability derail your deliveries! eShipz sends instant alerts and suggests quick fixes — helping you resolve issues before they become returns and keeping your customers happy!

A Redefined & Refined Redelivery Experience: Tailored for Your Business

A missed delivery isn’t just a problem — it is your opportunity to shine. With eShipz logistics redelivery automation software, transform every second attempt into a success for you and a happy experience for your customers.
Transform delivery promises into action with automated redelivery workflows — flexible for your customers and efficient for your operations.
Customisable Retry Policies

Call the shots on redeliveries! Decide the number of redelivery attempts, choose your preferred couriers, and establish delivery timelines to suit your requirements.

Reason-Based Redelivery Actions

Stop delivery-related guessing games. Document the reasons for failure — wrong delivery addresses, courier delays, and customer unavailability — with tailored efforts.

Flexible Scheduling Options

Enable convenient rescheduling of deliveries. Let customers choose when and where with convenient self-service options to reschedule their deliveries — be it date, time, or address.

Dynamic Courier Allocation

Be smart about redeliveries! With eShipz performance data highlighting the best-performing carrier, seamlessly switch carriers to ensure on-time redelivery.

Leverage our cutting-edge, AI-powered workflows that put you in control every step of the way.
Instant Rescheduling & Confirmation

Let customers instantly confirm their redelivery through WhatsApp, email, or SMS — no more tedious support calls.

Smart Address Validation

Stop worrying about wrong address issues. Our system validates, autocorrects, and enriches addresses to ensure smooth sailing without repeat failures.

Real-Time Courier Synchronisation

Get your redelivery on the fast track. Our platform automatically matches redelivery requests with the best couriers, ensuring timely and reliable service.

Automated Delivery Escalations

Keep your operations team on the ready with instant alerts for high-value or repeat-failure shipments, ensuring prompt action for every delivery.

Make customers happy with your consistent and proactive efforts to ensure delivery, while regaining control over costs.
Real-Time Tracking

Provide customers with a branded tracking page that shows live redelivery status — so they never feel left in the dark.

Automated Notifications

Keep customers informed of every redelivery status through automated updates — from confirmation to transit and dispatch. Minimise WISMO inquiries with ease.

Failed Redelivery Handling

Worry no more about the hassle of handling failed redeliveries. Automate the reattempts, gather updated customer inputs, or switch carriers to prevent RTOs.

Failed Redelivery Handling

Worry no more about the hassle of handling failed redeliveries. Automate the reattempts, gather updated customer inputs, or switch carriers to prevent RTOs.

Sustainable Delivery Practices

Harness our AI redelivery automation to streamline your delivery routes and maximise redelivery efforts to cut costs and reduce your carbon footprint.

Make Failed Deliveries a Thing of the Past

Worry no more about failed deliveries and lost revenue! Reschedule deliveries, minimise RTO expenses, boost your revenue, and delight your customers — all with eShipz redelivery management. Witness our solution in action!

Success Stories With Our AI Redelivery Management

Explore how brands are harnessing the immense potential of our AI redelivery automation to elevate redelivery management like never before!

Why Brands Trust eShipz for Redelivery

Fresh Perspectives on Redelivery Management

Questions & Answers on Redelivery Management

What is redelivery management, and why is it important?

Redelivery management is all about addressing failed deliveries by devising strategies to ensure shipments reach customers in later attempts. It is a crucial process because missed deliveries lead to increased Return to Origin (RTO) costs and damaged customer trust in your logistics. Well-structured redelivery helps recoup revenue, enhance customer satisfaction, and optimise logistics operations.
eShipz’s AI-powered redelivery management platform is designed to initiate redelivery attempts, verify customers’ addresses, and select the ideal courier for each package. Our platform also keeps customers informed of the shipment status via SMS, emails, and WhatsApp messages — improving the chances of recovering failed deliveries without the need for manual intervention.
Yes. Our platform is extremely user-friendly with self-service options. Customers can easily reschedule deliveries and choose convenient time slots. They can also update their delivery address to ensure that shipments reach the right destination. It not only minimises customer frustration and order-related inquiries but also enhances the chances of successful redeliveries.
Each failed delivery that becomes an RTO is an additional logistics expense. Our AI redelivery management enables automation of retries and enhances accuracy on the first attempt of follow-up deliveries. This approach helps save time, money, and resources.