Redelivery Automation That Helps You Recover Failed Deliveries
When a delivery doesn’t go as planned, our redelivery management system steps in to recover it with care, clarity, and AI-driven precision.
Trusted by 350+ Global Brands
Scalable • Reliable • Proven
Customers
Pre integrated carriers
Customer retention rate
API Call Volume
Automate Redelivery Actions Without Manual Follow-Ups
When deliveries don’t go as planned, step in quickly to recover failed shipments and protect the customer experience, all without manual effort
Recover Failed
Deliveries
Stop missed deliveries from turning into lost revenue. Our AI redelivery automation identifies failure reasons early, triggers the right action, and helps you recover failed deliveries before customers disengage.
Reschedule Missed
Deliveries
Give customers control when it matters most. With customer self-service redelivery, buyers can easily reschedule missed deliveries via WhatsApp, SMS, or email, reducing support load and improving success rates.
Validate Delivery
Addresses
Prevent failures before they happen. Our address validation for deliveries auto-corrects incomplete or incorrect addresses, helping reduce repeat attempts and failed delivery recovery cycles
Reduce RTO Costs
Protect margins without compromising experience. eShipz acts as a smart RTO reduction software, managing redelivery attempts efficiently to reduce RTO costs and unnecessary reverse trips.
Unlock Redelivery Analytics & Insights
Make better decisions with clear data. Get redelivery analytics & insights on why deliveries fail, which couriers perform better, and where improvements can reduce future delivery issues.
Stay Ahead of Delivery Disruptions
Fix problems before customers complain. With real-time courier synchronization, automated alerts, and smart escalations, eShipz helps you stay proactive, not reactive.
A Redefined & Refined Redelivery Experience: Tailored for Your Business
When deliveries fail, automated redelivery workflows step in instantly to recover shipments, reduce RTOs, and keep customers confident, without manual follow-ups.
Redelivery Automation Built for Every Delivery Model
Different industries face different delivery challenges. eShipz’s AI redelivery automation adapts to your business model, volume, and customer expectations, without one-size-fits-all rules.
D2C & Consumer Brands
Reduce failed deliveries without hurting customer trust.
- Automate NDR resolution and redelivery attempts
- Enable WhatsApp-based self-service rescheduling
- Lower RTO rates while improving repeat purchase confidence
3PLs & Logistics Providers
Turn failed deliveries into service differentiation.
- Automate NDR handling across multiple clients
- Offer proactive redelivery coordination
- Reduce manual support effort and escalations
Marketplaces & High-Volume Sellers
Handle redeliveries at scale without manual firefighting.
- AI-driven failure reason analysis across thousands of orders
- Dynamic courier reassignment for faster recovery
- Centralised redelivery analytics across sellers and regions
Enterprises, Retail & Omnichannel Brands
Maintain SLAs, brand trust, and operational control.
- Rule-based redelivery workflows aligned with enterprise SOPs
- Courier performance benchmarking for redelivery success
- Secure, auditable redelivery and NDR handling
Ready to Recover More Deliveries Automatically?
See how eShipz can help you recover failed deliveries, reduce RTO costs, and create calmer, more confident delivery experiences, even when things go wrong.
Success Stories With Our AI Redelivery Management
Why Brands Trust eShipz for Redelivery
“Smooth with minor issues that were resolved quickly”, that’s how Dhruv Sharma, Manager in Logistics at Fossil India Pvt Ltd, describes the onboarding process. The flexibility and ease of implementation stood out, especially in aligning the platform with Fossil’s retail and distribution operations.
The tracking portal is particularly helpful — it gives us a complete, real-time view of every shipment across partners. Since adopting eShipz, we’ve seen a noticeable reduction in manual work and improved operational clarity. The tracking portal is particularly helpful — it gives us a complete, real-time view of every shipment across partners. It’s been a smooth, value-driven experience.
eShipz has drastically improved our visibility and reduced our manual workload. The platform’s intuitive design and strong feature set made the transition seamless—and now, it’s an indispensable part of our logistics flow.
eShipz drastically reduced manual effort and saved us significant time with its automated pickup features. We’re also excited to utilize its tracking and analytics tools to further streamline logistics. There’s so much more to explore as we scale.
eShipz is possibly the only solution that we found that effectively solves the TMS needs (Transportation Management Solution). We would not hesitate to recommend eShipz to anyone with shipping needs. The product is simple and intuitive, and the guys who have built it know what they are solving for.
“Through this platform, we aim to enhance the capabilities of both MSMEs & large enterprises, enabling them to optimise their supply chain processes and gain a competitive edge in their respective industries. We are dedicated to supporting the growth and success of MSMEs, not only in India but also in enabling them to go global.”
