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Nearly 40–50% of ecommerce customer support tickets are still related to one question: “Where is my order?” At the same time, over 90% of customers expect proactive delivery updates after checkout, and more than 70%
Nearly 40–50% of ecommerce customer support tickets are still related to one question: “Where is my order?” At the same time, over 90% of customers
High Value IT Goods are becoming essential as distributors face a serious and growing risk. High-value IT products are being delivered without strong proof of
Parcel volumes have more than doubled in the past decade. According to the Pitney Bowes Parcel Shipping Index, global parcel shipments crossed 161 billion in
Shipment Visibility in IT Hardware Distribution has become a critical capability as IT hardware supply chains grow more complex and customer expectations rise. Laptops, servers,
A regional IT distributor ships high-value routers and switches to a system integrator in Bengaluru. The courier portal shows “delivered” by evening. Two days later,
India’s logistics sector contributes nearly 14% to the country’s GDP and handles a vast share of global freight movement, yet visibility across shipments remains uneven.
