Pre-Sales/Solution Engineer

About eShipz

eShipz is a fast-growing logistics SaaS company that enables businesses to manage and scale their outbound shipping operations through automation, data, and deep integrations. Our platform is built to handle high-volume, complex logistics environments, helping customers improve delivery performance, reduce costs, and gain real-time visibility across their shipping operations.

Headquartered in Bengaluru, eShipz is powered by a team of 80+ professionals and trusted by leading enterprises such as PhonePe, IshaLife, Fossil, Avon, Maruti Suzuki, Fire-Boltt, and Oswaal Books. We work closely with our customers’ Operations, Technology, and Business teams to ensure eShipz becomes a mission-critical part of their daily logistics workflows.

Role Overview

We are seeking a proactive and customer-centric Pre-Sales/Solution Engineer  with a minimum of 3-5 Years of relevant experience.

Key Responsibilities

• Understand customer business and technical requirements and design appropriate solutions.
• Conduct product demonstrations, technical presentations and solution walkthroughs.
• Prepare solution proposals, architecture diagrams, POCs and technical documentation.
• Collaborate with Sales, Product and Engineering teams to support the complete sales cycle.
• Strong understanding of APIs, integrations, SaaS platforms and logistics/e-commerce technology preferred.

Requirements & Skills

• Minimum 3-5 years of experience in Pre-Sales/Solution Engineer
• Proven experience in handling B2B customers is preferred
• Excellent verbal and written communication skills
• Strong problem-solving and conflict-resolution abilities
• Good understanding of SaaS platforms, e-commerce, or logistics (preferred)
• Ability to manage multiple accounts and priorities simultaneously
• Comfortable working in a fast-paced startup environment

What We Offer

• Opportunity to work with a fast-growing SaaS product
• Exposure to logistics technology
• Collaborative and growth-oriented work culture
• Career growth opportunities within Customer Success and Operations